Frequently Asked Questions
Quick answers to the most common questions about Mustgo.
How do I create a Mustgo account?
Download the Mustgo app from Google Play or the App Store, open it, and sign up using your phone number. You'll receive a verification code, and you're ready to go.
What services does Mustgo offer?
Mustgo offers ride-hailing, food delivery, express delivery, grocery delivery, personal shopping, and handyman services — all in one app.
What payment methods are accepted?
We accept cash, card payments, and mobile money options. Choose your preferred payment method in the app.
How do I track my ride or delivery?
You can track your ride or delivery in real-time through the Mustgo app. Live tracking is available for all services.
How do I become a driver or delivery partner?
Click "Be Our Partner" in the navigation menu and select "Drive with us" or "Deliver with us" to get started. You'll need a valid ID and vehicle (if driving).
How do I contact customer support?
You can reach us via email at support@mustgo.biz or call 0303212220. Our support team is available 24/7.
We're Here for You
Our support team is available 24/7 to assist you with any questions or issues.
